Think you have what it takes to be an ECHT ambassador? If so, submit your interest with us here. Please have your social platforms set to public so it can be reviewed with your application.
Purchase Protection*
Stolen packages
What is a Stolen package? Orders marked as "Delivered" but you have not received it (must not have selected "Authority to leave")
Lost items
What is a lost item? Items either delivered to an incorrect address or lost in transit (verified by carrier)
Damaged packages
What is a Damaged package? Packages arrived to you in a damaged condition.
*Purchase Protection is non-refundable and excludes all non-returnable items.
For change of mind returns, you will need to pay return shipping costs.
For further information, read our returns policy
