I'm shipping to:

United States

Please note your final order will be billed in US$.

FREE SHIPPING ON ALL ORDERS
Hassle-free returns
BUY NOW PAY LATER WITH AFTERPAY
FREE EXPRESS SHIPPING ON ORDERS $120 USD OR MORE
BUY NOW PAY LATER WITH SEZZLE
FREE SHIPPING ON ORDERS $80 USD OR MORE
FREE SHIPPING ON ALL ORDERS OVER $200 CAD
BUY NOW PAY LATER WITH SEZZLE
HASSLE FREE RETURNS
Free express shipping on orders $100 NZD or more
BUY NOW PAY LATER WITH AFTERPAY
HASSLE FREE RETURNS
Free express shipping on orders $85 pounds or more
Hassle free returns
HASSLE FREE RETURNS
HASSLE FREE RETURNS
Free express shipping on orders $100 or more
BUY NOW PAY LATER WITH AFTERPAY

SHIPPING INFORMATION

Important Updates

COVID-19 UPDATES

DELIVERY TIMEFRAMES

Click to see our Shipping Info

ALL ORDERS ARE STILL BEING DISPATCHED AS NORMAL  

Australia Post is fully functional and is still delivering within Australia and internationally. However, due to flight restrictions and lockdowns from Victoria, things may be taking a little longer, so please allow extra time for shipping delays.

For the latest update please visit: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-update

 

DHL orders and tracking click here

 

How long does shipping take

While we will do all we can to ensure your order is dispatched on time, ECHT cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout. Incorrect addresses may result in an extra charge to the customer.

For further information regarding delivery:

Australia and New Zealand

https://auspost.com.au/about-us/news-media/important-updates/coronavirus#domestic

 

International

DHL orders click here to track your parcel.

https://auspost.com.au/about-us/news-media/important-updates/coronavirus#international

If your tracking update is 'Enroute', please understand that it is on its way. This means that is awaiting arrival scans in the destination country.

 

 

parcel delivery issue

If you haven’t received your item as expected and you’re concerned it's missing or has been stolen, please check:
  • with other members of the household
  • in other locations around the front of your property
  • if you’ve received a card, SMS or email notifying you that it’s been delivered to your local Post Office
We do state in our shipping information that ECHT cannot be held responsible for conditions beyond our control. This also includes receivers requesting to leave parcels in a safe place/ or without signatures.

Can't find the answer you were looking for? Drop us a message

We are currently experiencing a high volume of inquiries due to current events.

Please allow up to 2-3 Business Days for our team to get back to you (excluding weekends & Public Holidays VIC)

Thank you for your patience during this time

Please note that orders cannot be amended

Click here to get in touch with someone from our team

STILL HAVE QUESTIONS?