FREE SHIPPING ON ALL ORDERS
Hassle-free returns
BUY NOW PAY LATER WITH AFTERPAY
FREE EXPRESS SHIPPING ON ORDERS $120 USD OR MORE
BUY NOW PAY LATER WITH SEZZLE
FREE SHIPPING ON ORDERS $80 USD OR MORE
FREE SHIPPING ON ALL ORDERS OVER $150 CAD
BUY NOW PAY LATER WITH SEZZLE
HASSLE FREE RETURNS
Free express shipping on orders $100 NZD or more
BUY NOW PAY LATER WITH AFTERPAY
HASSLE FREE RETURNS
Free express shipping on orders $85 pounds or more
Hassle free returns
HASSLE FREE RETURNS
HASSLE FREE RETURNS
Free express shipping on orders $100 or more
BUY NOW PAY LATER WITH AFTERPAY

SHIPPING INFORMATION

IMPORTANT UPDATES

Australia Post

Australia Post is fully functional and is still delivering within Australia and internationally.

For the latest updates on delivery times please visit  https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates

 

DHL Express

For all orders outside of Australia, DHL Express remains unaffected. Please note DHL Express cannot deliver to a PO Box address

To track the status of your parcel ,have your tracking number ready and click here

 

Any PO Box addresses will be automatically shipped with Express Mail Service (EMS), which may fall slightly outside of the DHL Express delivery timeframe.

 

Australia

Service Expected delivery time Cost ($AUD)

Standard

3-6 Business days from dispatch date

Free

Express

1-3 Business days from dispatch date

$7 AUD

Free on orders over $100 AUD

new zealand

Service Expected delivery time Cost ($AUD)

Standard

3-6 Business days from dispatch date

Free

DHL Express

1-2 Business days from dispatch date

$10 AUD

united states

Service Expected delivery time Cost ($AUD)

Standard

5-8 Business days from dispatch date

$10 AUD*

This service is authority to leave only.

What does this mean?

This gives the delivery driver the authority to leave your package on the property if or when nobody is there to receive it.

This means a signature is not required upon delivery. Once delivery is completed, any lost or stolen items will be the responsibility of the customer. ECHT is not responsible for any parcels that are lost or stolen unless during transit.

*excludes remote areas ($25AUD)  

Remote areas include

Northern Mariana Islands, US Virgin Islands, Hawaii, Alaska, Guam, Puerto Rico, Armed Forces Europe, Armed Forces Pacific .

Express

3-5 Business days from dispatch date

$15 AUD*

Free on orders over $150 AUD

No PO/APO/FPO Box Addresses - if you would like this service please choose Standard option as above.

*excludes remote areas. $20AUD for remote areas below:

Northern Mariana Islands, US Virgin Islands, Hawaii, Alaska, Guam, Puerto Rico, Armed Forces Europe, Armed Forces Pacific .

 

canada

Service Expected delivery time Cost ($AUD)

DHL Express

3-5 Business days from dispatch date

$35 AUD

Free on orders over $150 AUD

Customs charges are included in this service.

 

united kingdom

Service Expected delivery time Cost ($AUD)

DHL Express

3-5 Business days from dispatch date

$35 AUD

Free on orders over $150 AUD

Customs charges are included in this service.

 

rest of the world

Service Expected delivery time Cost ($AUD

DHL Express

3-5 Business days from dispatch date

$35 AUD

Free on orders over $150 AUD

Customs charges are included in this service.

 


Incorrect addresses and service disruptions: While we will do all we can to ensure your order is delivered on time and to the right address, ECHT cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout.

Customs: For any orders outside of Australia, ECHT is not responsible for any customs charges that may apply unless specified in the information aboe.

Authority To Leave/Signature Release: This gives the delivery driver the authority to leave your package on the property if or when nobody is there to receive it. This means a signature is not required upon delivery. Once delivery is completed, any lost or stolen items will be the responsibility of the customer. ECHT is not responsible for any parcels that are lost or stolen unless during transit. We advise you to select "Signature Required" if there is nowhere safe to leave a parcel.